FURTHER INFORMATIONCLINIC POLICIES.
CANCELLATION & NON-ATTENDANCE POLICY
The clinic reserves the right to a cancellation and non-attendance policy.
We are all extremely passionate about what we do, nothing is more important to us than helping our clients overcome injuries and live life on their terms.
However, we ask that our clients understand that we are also a business – we have bills to pay, overheads to cover and we need to make sure that our amazing therapists are paid properly so they can cover their bills too. Short notice cancellations or non-attendance means no revenue is generated to cover the costs of paying your therapist or the various overheads that we have. Furthermore, it means that someone that could have benefitted from our services has missed out.
If appointments are cancelled with less than 24 hours notice, the session will still be charged for. If we are able to fill the cancelled slot, we will waiver this charge.
We understand that life can be busy and unpredictable and we will always take this into consideration, and we will help with appointment confirmation and reminder emails.
Those with pre-authorised sessions through AXA or Bupa UK will lose a session if cancelled late or missed.
Non-attendances will always incur a 100% charge.
If you'd like to discuss your requirements, condition or how we can help, get in touch with us using the contact methods below, or if you'd like to book an appointment click below to book online now!
Our Mission Statement
To have a positive and lasting impact on the health & wellness of every person we work with, by taking the time to listen and understand their individual needs and challenges and creating a multi-faceted solution to provide a full and lasting recovery.
This role is not suitable for everyone. If you've read this far, and like what you've heard, you may well be a great fit with us. We work hard, strive for excellence and we hold each other to exceptionally high standards. Everyone that is part of the business is passionate about making a difference, continually improving, willing to go the extra mile and committed to building a successful company that is rewarding for staff and customers alike
You can see some of the reviews left by our clients: http://shorturl.at/pxHMY
If you're ready to succeed, prosper and grow with us, send your details.
BIRMINGHAM MOSELEY RUGBY CLUB
Yardley Wood Rd,
6 VICARAGE ROAD
Combat Sports Centre
Solihull, B91 2JY
MOSELEY RUGBY CLUB
Yardley Wood Rd, B13 0PT
Clinic Cancellation Policy